Some MacroView solutions, as well as custom solutions developed by MacroView to meet specific client requirements, are implemented using a Resource library (central configuration location) which contains the configuration files that define the solution appearance and functionality.

Clients can update their configuration files, such as CEF Rules, Search Panels or Library Folder Structures. Therefore before we make any configuration changes on our side, we ask the client to download the contents of their Resource library (central configuration location) and send it through to us. This ensures that we have the latest versions of all configurations files prior to making any changes.

Central Configuration Location

In DMS go to Options > Support > Central Configuration Location.

Click the button to the right of the central configuration location textbox.

In the Select Location dialog that appears, right-click on the library and select Open in Browser.

How to download the contents of your Central Configuration Location

To download the contents of your Resource library (central configuration location):

• In the browser window hover over the left side of the library header columns to make the select all items button visible and then click to select all items.

• After selecting all the items click the Download button to download the contents of the Resource library as a zip file.

The resulting zip file can then be emailed to MacroView.