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Using email filing rules with multiple mailboxes

Michael Hamment
  • Updated

MacroView DMF and MacroView Message by default monitor only the primary email account in Outlook when processing Email Filing Rules. 

In MacroView DMF and Message 8.6.103 or later, you can nominate any additional accounts you have configured in Outlook that are to be monitored when processing email filing rules.  In addition you can nominate for each account whether or not to monitor the Inbox and/or Sent Items folders.

Nominated accounts and folders are checked when processing:

  • Personal email filing rules
  • Corporate Email Filing rules
  • Predictive Email Filing rules

Setting the monitored mailboxes and folders

The change the mailboxes being monitored.

  1. Click Monitored Mailboxes in the Tools group on the MacroView ribbon in Outlook

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  2. For each mail account you have configured, you can check or un-check the Inbox and Sent Items folder to enable of disable monitoring of the folder.

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  3. Restart Outlook.  After adjusting these settings an Outlook restart is required before MacroView DMF or Message will pick up any changes.

Any emails that arrive in the selected folders of each mailbox will now be checked against any active email filing rules.   

Note:  Run Filing Rules only works on emails in the Inbox and Sent Items folders of the primary mailbox, regardless of any additional mailbox that have folders being monitored.

No Filing rules

In newer versions of MacroView DMF/Message (8.8.380 or newer), if a user does not have any email rules active and contains additional mail boxes, all mail boxes will be unticked by default.

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When emails rules are activated-

  • Personal email filing rules
  • Corporate Email Filing rules
  • Predictive Email Filing rules (Automatic)

Your personal mailbox will be ticked automatically as above.

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If you remove any rules then all the mailboxes will be unticked.

Note: any rule changes made requires a restart of Outlook

User intervention 

If a user makes any changes in the Monitored Mailboxes window then DMF/Message will not automatically update the Monitoring Mailboxes as shown above.

To confirm if this has occurred, the registry entry will be written if settings have been set manually.

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Version Support

  • Secondary mailbox monitoring is available in MacroView DMF and Message 8.6.103 or later
  • Updated from 8.8.380