Update | 16 Oct 2026

Based on recent reports, Microsoft is rolling back patch SP1503038, which has been identified as the root cause of this issue. This issue has caused widespread disruptions across multiple SharePoint software vendors. Recent MacroView customer feedback confirms that functionality is restored, and the issue may be resolved.

How to monitor the Microsoft issue

If you have administrative access, you can find the complete impact scope, active status updates, and workarounds directly within your tenant.

1. Log in to the Microsoft 365 Admin Center.
2. In the left navigation menu, expand Health and click Service Health.
3. Search for the advisory ID SP1503038 under the SharePoint Online section to view Microsoft's live investigation notes and mitigation timeline.

Initial report | 14 Oct 2026

MacroView is aware of a number of issues affecting our software products across multiple customer environments. We have investigated the cause of these issues and traced them to unexpected behaviour in the SharePoint Online REST API, a core Microsoft resource that MacroView products rely on. We understand other software vendors are also being affected by these issues.

We have raised these issues with Microsoft, and they advise that they are actively working on replicating and resolving this issue. We are investigating potential options to minimise customer impact while Microsoft rectifies the underlying issue. However, due to the nature of these issues, our ability to effect a meaningful improvement is limited.

We recognise the disruption this is causing and are treating this as a priority.

View the Microsoft SharePoint issue