Skip to main content
ℹ️ MacroView products are unaffected by the current PHP, Node.js, and eMudhra vulnerabilities.

Search

How can we help?

Adobe Acrobat Professional DC will not launch if protected mode is enabled

Brandon Mooi
  • Updated

Issue

Adobe Acrobat Professional DC application will not launch when the MacroView Plugin is installed, and protected mode is enabled in Adobe.

Resolution

1.) Open file explorer and navigate to C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\MacroView and rename the file MacroViewAcrobatDCPlugin to MacroViewAcrobatDCPlugin.old

2.) Open Adobe Pro, go to Edit --> Preferences --> Security (Enhanced) untick Enable Protected Mode at startup 

 
2020-11-04_10-28-14.jpg
3.) Open file explorer and navigate to C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\MacroView and rename the file MacroViewAcrobatDCPlugin.old back to MacroViewAcrobatDCPlugin
Please note that in MacroView DMF 9+ this has been resolved and protected mode in Adobe does not need to be disabled.